Circulars landing in parent spam
Bulk circulars from an unauthenticated domain get filtered, and the office spends the next day on the phone. Proper SPF, DKIM and DMARC fix the cause.
Parents get enough suspicious messages already — a fee reminder from a random Gmail address is not something they should have to verify. HavitoMail gives your school or coaching institute proper mailboxes on your own domain, with authentication that keeps circulars out of spam, at ₹149/month flat.
School email is seasonal and audience-segmented. The admissions cycle dominates from roughly November to April: prospectus enquiries, form acknowledgements, entrance or interaction slot allotments, merit-list intimations and admission-confirmation letters, all going to anxious parents who will forward and re-read every message. In parallel runs the routine parent stream — circulars about PTMs, holiday lists, fee-due reminders, transport route changes and exam datesheets — where a message landing in spam turns into fifty phone calls to the front office the next morning. A third stream is affiliation and board correspondence: CBSE, ICSE or the state board sending circulars, LOC and registration-window notices, practical-exam schedules and result-related communication, usually to the address on record for the principal or the exam in-charge. Coaching centres add their own pattern — batch schedules, test-series results, doubt-session links and fee instalment reminders sent in bulk before each JEE, NEET or board cycle. Because front-office staff, the accounts clerk and the exam coordinator each own different streams, schools almost always want role-based addresses like admissions@, accounts@ and exams@ that survive staff turnover between academic sessions.
Addresses most schools & coaching centres set up on day one
Bulk circulars from an unauthenticated domain get filtered, and the office spends the next day on the phone. Proper SPF, DKIM and DMARC fix the cause.
Parents are rightly wary of payment requests from unfamiliar addresses. accounts@yourschool.in is verifiable in a way a Gmail ID never is.
When the admissions counsellor changes in April, an admissions@ mailbox owned by the school keeps every enquiry thread intact.
Student photographs and parent contact details should not sit in a consumer account that profiles its users. HavitoMail does no ad-scanning.
Twenty teachers on per-user email is a real line item for a small school. ₹149/month flat covers up to 20 mailboxes.
Affiliation and exam-window mail sitting in a single teacher’s personal inbox is a deadline waiting to be missed.
Schools hold personal data about children — names, photographs, addresses, health notes and parents’ contact details — and the Digital Personal Data Protection Act, 2023 treats children’s data with particular care, requiring verifiable parental consent for processing and prohibiting tracking or targeted advertising directed at children. That makes free ad-supported consumer mail a poor fit for parent correspondence, and it is one reason schools move to hosting that does not scan mail for advertising. Board and affiliation correspondence from CBSE or a state board is time-bound and goes to the address on record, so that address should belong to the institution rather than to an individual teacher who may leave at the end of the session. Fee receipts and admission records mailed to parents also form part of the school’s own record-keeping. HavitoMail is email hosting: own-domain mailboxes, SPF/DKIM/DMARC and no ad-scanning. It does not manage consent, student records or board compliance for you.
Sending many similar messages from a domain with no SPF or DKIM record is the fastest way into a spam folder. HavitoMail’s guided setup has you publish and verify MX, SPF, DKIM and DMARC records before you send, which is the single biggest improvement most schools see.
Yes — admissions@, exams@, accounts@, transport@ and principal@ are the usual set, either as separate mailboxes or as aliases delivering into shared inboxes. Up to 20 mailboxes are included in the flat ₹149/month plan.
The mailbox belongs to the school, so you reset access and hand it to the incoming counsellor with all enquiry history intact. Nothing is lost to a personal account you cannot open.
No. HavitoMail does not scan mail to build advertising profiles, which matters given the Digital Personal Data Protection Act, 2023 restricts tracking and targeted advertising directed at children. HavitoMail is email hosting, not a student-data or consent-management system.
Yes. Every mailbox works over IMAP and SMTP with the standard Android and iPhone mail apps as well as Outlook, and there is browser webmail for staff-room desktops.
Free plan. No credit card. ₹149/month flat when you grow.
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