Client mail mixed with personal mail
Using a personal address for client bookings means work follows you everywhere and is harder to switch off from.
Professional email for coaches, counsellors and therapists in private practice. Keep client communication separate from personal mail on your own domain — 14-day free trial, then Pro $19/year for 20 mailboxes.
The problem
Using a personal address for client bookings means work follows you everywhere and is harder to switch off from.
New clients are deciding whether to trust you. An address on your practice’s domain matches your website and looks established.
As you add associates or a practice manager, each needs their own address — and per-user plans charge for every one.
Back-to-back sessions mean you cannot reply instantly. Clients need to know when to expect an answer.
Addresses that work
Create them as full mailboxes, or as aliases that deliver into an existing inbox — aliases don't use up a mailbox.
Make bookings@ and workshops@ aliases of your mailbox, so you can filter them into folders and see at a glance what is a new enquiry.
Catch-all means addresses you hand out for a course or event still reach you, without setting each one up in advance.
Give admin support their own mailbox for bookings and invoices, so your own inbox stays focused on clients.
Stop paying per seat
Approximate yearly cost for 4 mailboxes, based on published entry-level list prices billed annually.
| Provider | Pricing model | 4 users / year |
|---|---|---|
| Google Workspace Business Starter | from about $7/user/month | ≈ $336 |
| Microsoft 365 Business Basic | from about $6/user/month | ≈ $288 |
| HavitoMail Pro | flat — up to 20 mailboxes, 5 domains | $19 |
Four users on Google Workspace Business Starter cost about $336 a year at list price. HavitoMail Pro is $19 a year for up to 20 mailboxes, and a solo practitioner can try it free for 14 days first.
Competitor prices are approximate list prices and vary by region, plan and billing term. HavitoMail's 14-day free trial covers 1 domain and 1 mailbox.
Why HavitoMail
A dedicated mailbox on your practice domain keeps client email out of your personal inbox.
Set an auto-reply explaining when you answer email, so clients know what to expect.
Guided SPF, DKIM and DMARC help your emails reach clients and make your domain harder to impersonate.
Mail is stored in Strasbourg, France (OVH), which helps with EU data-residency requirements.
Try 1 domain and 1 mailbox free for 14 days; Pro is $19/year for 20 mailboxes.
IMAP/SMTP for Apple Mail, Outlook and phone apps, plus browser webmail.
FAQ
You can try 1 domain and 1 mailbox free for 14 days. After that, HavitoMail Pro is $19 per year for up to 20 mailboxes and 5 domains — a flat price, not per user.
HavitoMail is a general business email service and does not offer HIPAA or other healthcare-specific compliance. If your profession has specific rules for sharing clinical information, use a system designed for that purpose and keep email for general communication such as scheduling.
On HavitoMail servers in the EU, at an OVH data centre in Strasbourg, France.
Yes. Upgrade to Pro and create mailboxes for associates or a practice manager — up to 20 mailboxes on one flat plan.
14-day free trial. No credit card needed to start. Live in under 30 minutes.