Maintenance requests get lost
Tenants email whoever they last spoke to. When repair requests are spread across personal inboxes, urgent jobs can slip.
Business email for property managersProfessional Business Email
Professional Business Email
for Property Managers
Business email for property managers and letting agents. Route repairs@, rent@ and leasing@ to the right people and keep tenant history on your domain — $19/year for 20 mailboxes, not per user.
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- Live in under 30 minutes
The problem
Email headaches property managers know well
Staff change, tenants don’t
Tenancies outlast employees. If an address belongs to a person rather than a role, tenants lose their point of contact when someone leaves.
Landlord and owner reports
Statements and reports to owners need to come from a recognisable, authenticated address so they are trusted and not filtered.
Payment-redirection scams
Fraudsters pose as agents to change rent or deposit payment details. Publishing SPF, DKIM and DMARC makes your domain harder to spoof.
Addresses that work
Example addresses for property managers
Create them as full mailboxes, or as aliases that deliver into an existing inbox — aliases don't use up a mailbox.
- repairs@Maintenance and repair requests from tenants
- rent@Rent payments, arrears and statements
- leasing@Viewings, applications and new tenancies
- owners@Landlord and owner communication
- emergency@Urgent out-of-hours issues, with an auto-reply giving your phone line
- firstname@A named mailbox for each property manager
Role addresses for every function
Publish repairs@ and rent@ on tenancy agreements. Point them at whoever handles that area and reassign when staff change.
Auto-replies that set expectations
Add an auto-reply on emergency@ or repairs@ that tells tenants what counts as urgent and which number to call.
A shared repairs mailbox
Create repairs@ as its own mailbox and connect it to each manager’s mail app over IMAP, so the team works from one queue.
Stop paying per seat
What email costs an 8-person property management office
Approximate yearly cost for 8 mailboxes, based on published entry-level list prices billed annually.
| Provider | Pricing model | 8 users / year |
|---|---|---|
| Google Workspace Business Starter | from about $7/user/month | ≈ $672 |
| Microsoft 365 Business Basic | from about $6/user/month | ≈ $576 |
| HavitoMail Pro | flat — up to 20 mailboxes, 5 domains | $19 |
Eight users on Google Workspace Business Starter cost about $672 a year at list price. HavitoMail Pro is $19 a year for up to 20 mailboxes and 5 domains — enough for a separate domain per brand or building.
Competitor prices are approximate list prices and vary by region, plan and billing term. HavitoMail's 14-day free trial covers 1 domain and 1 mailbox.
Why HavitoMail
Why Property Managers choose HavitoMail
$19/year for 20 mailboxes
Every manager plus role addresses on one flat plan — not per person.
Harder to spoof
Guided SPF, DKIM and DMARC authenticate your domain against impersonation.
Email on the move
IMAP/SMTP for phones and tablets during inspections and viewings, plus webmail.
Up to 5 domains
Run separate domains for lettings, block management or individual developments.
Auto-replies
Out-of-hours replies that direct tenants to the right contact.
Mailbox backups
Download a backup of any mailbox to keep your own record of tenant correspondence.
FAQ
FAQs
How much does email cost for a property management company?
HavitoMail Pro is $19 per year for up to 20 mailboxes and 5 domains, not per user. Eight users on Google Workspace Business Starter costs about $672 per year at list price. A 14-day free trial is also available.
Can tenants send all repair requests to one address?
Yes. Create repairs@ as a mailbox that several managers can open over IMAP, or as an alias of the mailbox of whoever handles maintenance.
How does HavitoMail help against payment-redirection fraud?
The DNS wizard helps you publish SPF, DKIM and DMARC for your domain, which makes it harder for others to send mail that appears to come from you. It does not replace confirming bank-detail changes by phone, which remains good practice.
Can we use separate domains for different buildings or brands?
Yes. HavitoMail Pro includes up to 5 domains, each with its own mailboxes, aliases and DKIM key.
Get professional email for property managers
14-day free trial. No credit card needed to start. Live in under 30 minutes.