Booking notifications burying guest emails
Online travel agencies and channel managers send a constant stream of confirmations and modifications. Mixed in with guest questions, real enquiries get missed.
Business email for hotelsProfessional Business Email
Professional Business Email
for Hotels
Business email for hotels, guesthouses and B&Bs on your own domain. reservations@, frontdesk@ and a place for booking-platform notifications — 20 mailboxes for $19/year.
- 14-day free trial
- No credit card to start
- Live in under 30 minutes
The problem
Email headaches hotels know well
Shift work and shared desks
Front-desk teams work in shifts. Reservations need to be handled from one shared inbox, not whoever was on duty when the email arrived.
Seasonal staff
Hiring for peak season shouldn’t mean another monthly per-user fee for every temporary team member.
Guests wary of payment scams
Fake “hotel” emails asking guests to pay elsewhere are common. Authenticating your domain with SPF, DKIM and DMARC makes impersonation harder.
Addresses that work
Example addresses for hotels
Create them as full mailboxes, or as aliases that deliver into an existing inbox — aliases don't use up a mailbox.
- reservations@Direct booking requests and changes
- frontdesk@Guest questions before and during the stay
- ota@Notifications from booking platforms and channel managers
- events@Weddings, conferences and group bookings
- accounts@Invoices, deposits and supplier bills
- gm@The general manager’s address
Separate OTA mail from guest mail
Register ota@ (or bookings@) with your booking platforms as an alias into a dedicated mailbox, so automated notifications never crowd the guest inbox.
One reservations inbox for every shift
Create reservations@ as a mailbox and connect it on every front-desk computer over IMAP, so the next shift sees what the last one handled.
Catch-all for guesses
Guests guess at addresses like info@ or booking@. A per-domain catch-all makes sure those still arrive.
Stop paying per seat
What email costs a 10-person hotel team
Approximate yearly cost for 10 mailboxes, based on published entry-level list prices billed annually.
| Provider | Pricing model | 10 users / year |
|---|---|---|
| Google Workspace Business Starter | from about $7/user/month | ≈ $840 |
| Microsoft 365 Business Basic | from about $6/user/month | ≈ $720 |
| HavitoMail Pro | flat — up to 20 mailboxes, 5 domains | $19 |
Ten users on Google Workspace Business Starter is about $840 a year at list price. On HavitoMail Pro those ten mailboxes cost $19 a year, with room for 10 more.
Competitor prices are approximate list prices and vary by region, plan and billing term. HavitoMail's 14-day free trial covers 1 domain and 1 mailbox.
Why HavitoMail
Why Hotels choose HavitoMail
Your hotel’s domain on every reply
Answer guests from reservations@yourhotel.com in webmail or any mail app.
Flat price through the seasons
$19/year (₹1,499 in India) for up to 20 mailboxes — add seasonal staff without changing your bill.
Works with your front-desk PCs
Standard IMAP and SMTP for Outlook, Apple Mail, Thunderbird and phones.
Authenticated sending
Per-domain DKIM and SPF/DMARC guidance help confirmation replies reach guests’ inboxes.
Several properties, one account
Run up to 5 property domains from one dashboard.
Off-season auto-reply
Closed for the winter? Set a vacation reply with your reopening date.
FAQ
FAQs
Can I receive booking platform notifications at HavitoMail?
Yes. Use any HavitoMail address (for example ota@yourhotel.com) as the notification email in your booking platform or channel manager. Mail arrives like any other message.
Can my property-management system send confirmations through HavitoMail?
If your PMS lets you enter a custom SMTP server, you can use your mailbox’s SMTP settings for individual confirmations. High-volume marketing or newsletters should go through a dedicated email-sending service, as HavitoMail restricts bulk sending.
Can several staff work from reservations@?
Yes. Make reservations@ its own mailbox and connect it to each front-desk device over IMAP so everyone sees the same messages and folders.
Is there a free plan?
There is no free-forever plan, but every new account gets a 14-day free trial with 1 domain and 1 mailbox — no credit card needed to start. After that, Pro is $19/year (₹1,499/year in India) for 5 domains, 20 mailboxes, and 10 GB of storage.
Get professional email for hotels
14-day free trial. No credit card needed to start. Live in under 30 minutes.