Referrals and bookings mixed together
Referral letters from other practitioners, patient bookings and supplier mail all arriving at one address makes it easy for something important to slip.
Business email for clinicsProfessional Business Email
Professional Business Email
for Clinics
Business email for medical clinics, physiotherapy and wellness practices on your own domain. Mailboxes for every practitioner plus bookings@, referrals@ and billing@ — $19/year for 20 mailboxes.
- 14-day free trial
- No credit card to start
- Live in under 30 minutes
The problem
Email headaches clinics know well
Locums and part-time practitioners
Clinics often have visiting practitioners a few days a week. Paying a monthly per-user fee for each of them adds up fast.
Patients unsure which address to use
Without clear role addresses, patients email individual practitioners about bookings, and messages wait until that person is back.
Impersonation risk
Patients and partners should be confident an email really came from your clinic. SPF, DKIM and DMARC on your domain help receiving servers reject fakes.
Addresses that work
Example addresses for clinics
Create them as full mailboxes, or as aliases that deliver into an existing inbox — aliases don't use up a mailbox.
- bookings@Appointment requests and changes
- referrals@Referral letters from GPs and other practitioners
- billing@Invoices, receipts and insurer queries
- dr.khan@A named mailbox for each practitioner
- admin@Practice management and supplier correspondence
- careers@Applications for clinical and admin roles
Role addresses that outlast staff changes
Make billing@ an alias into the practice manager’s mailbox. When the role moves to someone else, change where the alias delivers — the published address stays the same.
One bookings mailbox, many desks
Open bookings@ on every reception device over IMAP so the whole front-desk team works from the same inbox.
Catch-all for typos
A per-domain catch-all routes mail sent to non-existent addresses to a chosen mailbox, so referral letters are not lost to a typo.
Stop paying per seat
What email costs a 12-person clinic
Approximate yearly cost for 12 mailboxes, based on published entry-level list prices billed annually.
| Provider | Pricing model | 12 users / year |
|---|---|---|
| Google Workspace Business Starter | from about $7/user/month | ≈ $1,008 |
| Microsoft 365 Business Basic | from about $6/user/month | ≈ $864 |
| HavitoMail Pro | flat — up to 20 mailboxes, 5 domains | $19 |
Twelve users on Google Workspace Business Starter is about $1,008 a year at list price. HavitoMail Pro covers all twelve mailboxes, plus 8 more, for $19 a year.
Competitor prices are approximate list prices and vary by region, plan and billing term. HavitoMail's 14-day free trial covers 1 domain and 1 mailbox.
Why HavitoMail
Why Clinics choose HavitoMail
Clinic-branded addresses
Every practitioner sends from name@yourclinic.com in webmail or their preferred mail app.
Flat price for the whole team
$19/year (₹1,499 in India) for up to 20 mailboxes and 5 domains — locums included.
Works with any mail app
Standard IMAP and SMTP for Outlook, Apple Mail, Thunderbird and phones.
Authentication guided step by step
Per-domain DKIM and SPF/DMARC values with live checks in the DNS wizard.
Auto-replies for closures
Vacation replies for public holidays or practitioner leave that point patients to the right contact.
EU-hosted mail
Mailboxes are stored on servers in France.
FAQ
FAQs
Is HavitoMail suitable for sending patient records?
HavitoMail is general business email. It does not hold healthcare certifications such as HIPAA, and does not sign BAAs. Use a compliant patient system or portal for medical records and test results, and email for bookings and general correspondence.
Can we have separate addresses for each location?
Yes. Create location-specific mailboxes or aliases (for example northside@ and city@), or add each location’s own domain — up to 5 domains are included.
Will it work with our existing practice software?
Any software that can send through a standard SMTP server or read mail via IMAP can be connected using your mailbox credentials. Check your software’s email settings for an SMTP option.
Is there a free plan?
There is no free-forever plan, but every new account gets a 14-day free trial with 1 domain and 1 mailbox — no credit card needed to start. After that, Pro is $19/year (₹1,499/year in India) for 5 domains, 20 mailboxes, and 10 GB of storage.
Get professional email for clinics
14-day free trial. No credit card needed to start. Live in under 30 minutes.