Appointment requests stuck in one inbox
Patients email whichever address they find. If it is the practice owner’s personal inbox, booking and reschedule requests wait until they get out of surgery.
Professional email for dental practices on your own domain: appointments@, recalls@ and a mailbox for every dentist, hygienist and receptionist. $19/year for 20 mailboxes, not per user.
The problem
Patients email whichever address they find. If it is the practice owner’s personal inbox, booking and reschedule requests wait until they get out of surgery.
Associates, hygienists, nurses and front-desk staff all need an address, and part-timers come and go. Per-user plans charge for every one of them.
A practice that writes from a free consumer address looks less established than one using its own domain — especially when sending treatment plans and estimates.
Practices are targeted by fake supplier invoices and lookalike emails. Publishing SPF, DKIM and DMARC for your domain makes it harder for others to pose as you.
Addresses that work
Create them as full mailboxes, or as aliases that deliver into an existing inbox — aliases don't use up a mailbox.
Create recalls@ as an alias that delivers into the reception mailbox, so patient replies to recall reminders land with the team that books them.
Set up appointments@ as its own mailbox and add it to every reception computer over IMAP, so whoever is on the desk can answer.
Turn on the per-domain catch-all so mail to a misspelt dentist’s name still reaches a mailbox instead of bouncing back to a patient.
Stop paying per seat
Approximate yearly cost for 8 mailboxes, based on published entry-level list prices billed annually.
| Provider | Pricing model | 8 users / year |
|---|---|---|
| Google Workspace Business Starter | from about $7/user/month | ≈ $672 |
| Microsoft 365 Business Basic | from about $6/user/month | ≈ $576 |
| HavitoMail Pro | flat — up to 20 mailboxes, 5 domains | $19 |
Eight staff on Google Workspace Business Starter costs about $672 a year at list price. On HavitoMail Pro those eight mailboxes — with room for 12 more — cost $19 a year.
Competitor prices are approximate list prices and vary by region, plan and billing term. HavitoMail's 14-day free trial covers 1 domain and 1 mailbox.
Why HavitoMail
Send from reception@yourpractice.com in webmail, Outlook, Apple Mail or the phone at the front desk.
One flat price covers dentists, hygienists, nurses and reception — add a new associate without changing your bill.
The DNS wizard walks you through MX, SPF, DKIM and DMARC with live checks; DKIM keys are generated per domain.
Set a vacation auto-reply when the practice closes that gives patients your emergency number.
Opening another branch with its own domain? Up to 5 domains fit in one account.
Mailboxes are stored on servers in France.
FAQ
No. HavitoMail does not hold HIPAA or other healthcare certifications and does not sign Business Associate Agreements (BAAs). Email is not a substitute for a HIPAA-compliant patient system — keep clinical records and detailed patient information in your practice-management software or a compliant patient portal, and use email for scheduling and general correspondence.
Yes. Create appointments@ as a mailbox and connect it to each front-desk computer or phone over IMAP, or make it an alias that delivers into an existing reception mailbox.
HavitoMail is for everyday correspondence and restricts bulk sending. Send automated recall campaigns through your practice-management software or a dedicated email-sending service, and let replies come back to recalls@.
There is no free-forever plan, but every new account gets a 14-day free trial with 1 domain and 1 mailbox — no credit card needed to start. After that, Pro is $19/year (₹1,499/year in India) for 5 domains, 20 mailboxes, and 10 GB of storage.
14-day free trial. No credit card needed to start. Live in under 30 minutes.