Business Email for Travel Agencies
in Surat

Travel Agencies in Surat: what the practice actually looks like

Surat's travel trade is shaped by two industries. The diamond bourse and the Varachha and Mahidharpura market generate constant business travel to Antwerp, Hong Kong, Dubai, Tel Aviv and Ramat Gan — short-notice tickets, repeat business visas, and clients who fly on the same routes several times a year. The textile market at Ring Road adds trade-fair travel to China and Turkey. On the leisure side, Surat mirrors the wider Gujarati pattern of large family group departures for Diwali and the summer, and agencies here sell heavily into Bali, Thailand, Dubai and Europe with fully escorted arrangements. There is also a substantial Saurashtra and Kutch pilgrimage feed — Somnath, Dwarka and Ambaji coach movements — and a strong local market for Char Dham and Vaishno Devi group bookings run through neighbourhood agents.

Surat is the diamond capital of the world in the literal sense — the overwhelming majority of the world’s rough diamonds are cut and polished here, mostly in Varachha and Katargam. Alongside it runs an enormous man-made fabric and saree industry centred on the Ring Road markets, and Hazira holds heavy industry including petrochemicals, gas and steel.

An estimated nine out of ten of the world’s diamonds are cut and polished in Surat, and the city is also India’s largest producer of man-made fabric. The Surat Diamond Bourse, opened recently, is among the largest office buildings in the world by floor area.

For the profession-wide picture — how travel agencies across India handle enquiry intake, document exchange, and record retention over email — see our guide for travel agencies.