Vouchers landing in spam
A hotel voucher missed before a 6am departure becomes a crisis. Authenticated sending from your own domain is the fix that actually works.
Travellers hand you passport scans and lakhs in advance payments — the least they expect is a real company address. HavitoMail puts your agency on bookings@youragency.in with authenticated sending so vouchers and itineraries actually arrive, at ₹1,499/year flat.
Ludhiana's travel business runs on Punjab's outward pull. Agencies along Ferozepur Road, Model Town and the Gill Road belt handle Canada, UK and Australia study permits, spouse and visitor visas, and the endless ticketing for a diaspora that returns for weddings and harvest-season visits to Toronto, Brampton, Surrey and Southall. Refusal appeals, funds documentation and IELTS-linked admissions work are routine. The hosiery, cycle-parts and machine-tool industry adds its own layer: exporters and buying agents flying to Dubai, Shanghai, Guangzhou and Moscow for fairs and factory visits, plus inbound buyers needing invitation letters and local handling. Domestic leisure is Himachal and Kashmir — Dharamshala, Manali and Srinagar family packages sold in summer — with Golden Temple, Anandpur Sahib and Hemkund Sahib pilgrimage movements handled almost entirely by local operators.
Ludhiana is Punjab’s industrial engine and one of India’s densest concentrations of small manufacturing. It is the country’s hosiery and woollen knitwear capital, a dominant producer of bicycles and bicycle parts, and a large base for machine tools, fasteners and auto components. Focal Point and Gill Road are lined with thousands of small units, many family-run and exporting directly.
Ludhiana produces a very large share of India’s bicycles and bicycle components and is the country’s leading centre for hosiery and woollen knitwear. It is often described as having one of India’s highest concentrations of small-scale industrial units in a single city.
For the profession-wide picture — how travel agencies across India handle enquiry intake, document exchange, and record retention over email — see our guide for travel agencies.
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A hotel voucher missed before a 6am departure becomes a crisis. Authenticated sending from your own domain is the fix that actually works.
Rotating staff sharing one consumer webmail password is exactly the wrong setup for client passports. Give each agent their own mailbox.
Scammers imitate agencies to redirect advances. A consistent, authenticated own-domain address makes your real mail easier for clients to trust.
Yes. HavitoMail serves travel agencies across Ludhiana and the rest of Punjab, including Focal Point, Gill Road, Industrial Area A, Dhandari Kalan, Sarabha Nagar. Connect the domain you already own — .in, .co.in, or .com — and your team is on professional email within 30 minutes.
In this market, where clients are handing over large fees and their passports, an address on your own domain is one of the few cheap signals that you are an established firm rather than an operator working out of a phone. HavitoMail gives you that with authenticated sending so your offer letters and appointment confirmations reach clients reliably.
Attachment-heavy mail sent from a domain without SPF, DKIM and DMARC is a strong spam signal, especially to Gmail and Outlook recipients. HavitoMail verifies all of those records during setup, which is usually what turns voucher delivery around.
Yes. bookings@ and ops@ are usually set up as shared addresses so any agent on shift can pick up a live file. Each agent still has their own login rather than everyone sharing one password.
Google Workspace Business Starter runs about ₹136 per user per month, so a six-person travel agency in Ludhiana pays roughly ₹816 every month. HavitoMail Pro is a flat ₹1,499/year covering up to 20 mailboxes — the saving compounds every year with no per-seat renegotiation.
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